Experience – Bedram Verma

Bedram Verma is a Senior Engineering Leader with extensive experience driving enterprise product development, cloud-native architecture, and AI-powered innovation aligning emerging technologies with measurable business outcomes. Proven track record in leading large-scale digital transformation programs and delivering impactful, high-value solutions across industries including e-commerce, retail banking, payments, and telecommunications.

Recognized for leading global engineering and cross-functional teams in delivering AI products, enterprise applications, and cloud migration programs (AWS, Azure, GCP). Combines deep technical acumen with strategic program leadership to architect secure, scalable, and high-performance platforms while mentoring high-performing teams, fostering innovation, and ensuring on-time, quality delivery.

Key Achievements

Driving Business Impact Through Innovation, Technical Execution, and Strategic Leadership:

AI-Driven Product & Transformation Initiatives – Driving the end-to-end development of scalable, secure, AI-powered products and platforms by leading cross-functional engineering teams, architecting agentic systems (RAG, ML personalization, conversational AI), implementing robust governance frameworks, and aligning data strategy and system integration with business goals to deliver measurable impact in user engagement, automation, and decision intelligence.

Connected GTM Experience at ServiceNow – Led a 20-member engineering team to deliver scalable web and mobile applications for the Sales team, resulting in a $2M revenue uplift. Architected and built user-centric mobile & web apps solutions to kick-off sales on the NOW Platform, integrating Outlook and CRM data via Snowflake for real-time sales intelligence.

Payment & Lending Platform Enhancements at PNC Bank – Architect for the development of secure APIs and micro-apps to enhance digital payment and lending services. Improved operational efficiency, platform security, and compliance by integrating MFA protocols and Dynatrace. Stack included Spring Boot, React, and API Management.

Marketing & CDP Engineering at Atlassian – Delivered privacy-compliant data workflows and fault-tolerant micro-services to integrate Salesforce Marketing Cloud. Enhanced data governance and system scalability using Spring Boot, AWS Kinesis, S3, and Athena—supporting real-time campaign performance and compliance.

HR Applications Modernization at Intel – Portfolio Lead for enterprise-wide HR platform modernization, generating $3M+ in business value. Directed a team of 50+ engineers to re-architect applications using ReactJS, Spring Boot, and PostgreSQL, migrating from legacy .NET applications. Automated generation of 11M+ HR documents (e.g. W-2s, pay stubs) using UiPath, with integrating to Workday.

Customer Resolution Platform (CORE) at T-Mobile – Developed an enterprise-grade call quality analysis system, integrating data from multiple sources to support customer service evaluations. Delivered actionable insights via Power BI dashboards, resulting in $5M+ in business value and improved service quality.

Digital Transformation T-Mobile – Led integration and defect triage for billing, prepaid, and postpaid systems as part of T-Mobile’s digital transformation. Ensured system uptime and transactional integrity across mission-critical workflows using API-Led architecture, TIBCO, IAM, and SAP.

E-Services: My-Mobile Portal at T-Mobile – Designed and implemented customer-facing features for the My-Mobile Portal, enabling dynamic plan and device mapping. Used AEM, Spring Boot, and Angular 2 to deliver real-time, personalized offers, enhancing customer engagement and satisfaction.

Core Competencies

Technical Expertise

AI Platforms & Strategy: Proven experience in GenAI, Conversational AI, Agentic AI, RAG, LLMs, knowledge graphs, vector databases, and AI governance.

Full-Stack & Microservices Development: Proficient in java, JavaScript, React Native, React, Flutter, Angular, Node.js, Spring Boot, and Python –building secure, scalable, event-driven applications.

Cloud-Native Architecture: Expert in designing and deploying multi-cloud solutions (AWS, Azure, GCP) with a focus on automation, security, and performance.

Data Engineering & Integration: Skilled in Kafka, Snowflake, SQL/NoSQL, & API-led integration to deliver real-time, intelligent platforms.

DevOps & Platform Reliability: Hands-on with CI/CD pipelines (GitHub, GitLab, Jenkins), Docker, Kubernetes, & performance monitoring.

Agile & Secure Delivery: Experienced in Agile (Scrum/Kanban) with strong adherence to Secure SDLC and continuous improvement.

Professional Experience

XiPHI.ai | Seattle, WA | Director of AI Engineering – AI Systems & Applied Intelligence (Jan 2025 – Present)

Leading the end-to-end development of an agentic Conversational AI platform tailored for the AV industry, with a focus on delivering AI-powered agents enriched by knowledge graphs, RAG-based recommendation systems, and document intelligence. Driving enterprise-wide data strategy, full-stack implementation, and system integration while leading Agile cross-functional teams to build scalable, context-aware, and personalized user experiences aligned with strategic business objectives.

Accenture | Seattle, WA | Senior Software Engineering Manager – Technology (Oct 2014 – Nov 2024)

Led cross-functional engineering teams in the end-to-end design and delivery of custom software solutions, driving large-scale digital transformation initiatives. Defined and executed architectural strategies, implemented development and DevOps best practices, and ensured seamless alignment between technology execution and evolving business objectives. Consistently delivered secure, scalable, and innovative products that enhanced operational efficiency, accelerated business outcomes, and supported long-term organizational growth.

Accenture Services Pvt Ltd. | Gurgaon, India | Business Integration & Architecture Leader – Technology (May 2007 – Sep 2014)
Led the end-to-end design, development, and delivery of enterprise-grade technology solutions, aligning execution with strategic business objectives. Collaborated with senior leadership to define and implement technology roadmaps, driving initiatives that improved performance, scalability, and quality. Identified inefficiencies across the product lifecycle and introduced optimization strategies to enhance operational effectiveness. Delivered comprehensive progress reports, providing transparency into timelines, risks, and outcomes. Ensured on-time, within-budget delivery through proactive risk mitigation. Applied deep technical expertise to define architectural standards, coding practices, and tool frameworks—fostering innovation, consistency, and excellence across all phases of software development.

Sopra Steria | Noida, India | Technical Lead – Product Engineering & Development (Sep 2006 – April 2007)
Led team in the development of messaging system, delivering high-quality components aligned with system requirement. Collaborated cross-functionally with developers, QA engineers, and business stakeholders to ensure seamless operations and on-time releases. Actively managed third-party vendor relationships to address dependencies, resolve challenges, and mitigate risks, maintaining alignment with project timelines and organizational goals.

Polaris Software Lab Ltd. | Gurgaon, India | Senior Developer – Banking & Financial Applications (Aug 2004 – Sep 2006)
Served as a Senior Developer responsible for designing and developing user experience pages and controllers for Foresee, managing the full software development lifecycle from requirements gathering to successful deployment.

Education

Computer Engineering — Indira Gandhi National Open University, New Delhi, India
Bachelor of Science (B.S.) Applied Mathematics — Dr Bhimrao Ambedkar University, Agra India

Certifications

Designing and Building AI Products and Services – MIT (2025)
Project Management Professional (PMP) – PMI (2024)
Google Cloud Certified—Professional Cloud Architect
SnowPro Core Certification – Snowflake
AWS Certified Solutions Architect—Associate